Contact & Support
Last updated: October 27, 2026
Customer support
For product questions, licensing, digital delivery, billing, refunds, or privacy requests, email contact@tickfoundry.com. Include the dataset or package name and your order reference, if you have one. Do not include card details, brokerage passwords, or exchange API secrets.
Research-only product scope
We provide datasets and research materials only. We do not provide automated trading, trading bots, brokerage-account connections, order execution, or signals that automatically place or manage orders. We have no plans to introduce any trade automation features.
Before paying
Check the USD price, product description, license, and delivery scope. A cart selection, schema download, or research brief is not itself a payment or completed order.